We always want to keep you 100% satisfied with the purchase from www.adams-fashion.com. Even if you have been unhappy with your product, you can accept your full refund by returning the product. You can return a product to us for a full refund if the following terms are met:
a. How long can i return or exchange a product?
After your purchase, you have 30 days left to return or exchange a product. To start your return, please contact us at info@adams-fashion.com
b. Can i return a product after using this?
No, To be eligible for a return, your product must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or evidence of the purchase.
c. Are there any returns or exchange restrictions?
We only replace items if they are defective or damaged. If you need to exchange it for the same thing, send us an email at info@adams-fashion.com
d. How can customers return their products?
By Mail
Do you accept returns?
Yes, I accept returns for defective and non-defective products
Do you accept exchanges?
No, we don't accept exchanges
How will customers get the return label?
Customer's responsibility
Is there any restocking fee?
No Restocking fee
How much will customers pay for return shipping?
No cost for defective and wrongly delivered products.
For customer remorse or change of mind: Actual cost of return shipping
e. What should i do if the product i received is defective or damaged?
Please check your order carefully before returning a product. If you have received a damaged or defective product, you can exchange or return the product in that condition. Please contact us by email or call us immediately to inform us about your damaged or defective product condition for return or exchange.
f. Return shipping fee
No cost when the product is damaged by the carrier, or defective in another way. But when the customer purchased the wrong product, it doesn't fit, or they no longer want the item, we charge the Actual cost of return shipping.
g. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have any questions about adams-fashion.com, Feel free to contact us. We are ready to provide the best services to you.